Small companies misplaced 1000’s of {dollars} from Rogers outage: CFIB – Enterprise Information

Picture: The Canadian Press

A Rogers wi-fi retailer in Toronto is proven amid a national outage of the telecommunication firm’s companies, Friday, July 8, 2022. THE CANADIAN PRESS/Cole Burston

The pinnacle of the Canadian Federation of Unbiased Enterprise says some small companies misplaced 1000’s of {dollars} Friday, when a Rogers Communications Inc. outage hampered their web and telephone companies.

Dan Kelly says the outage was irritating for small enterprise homeowners who had been unable to course of on-line orders, use meals supply apps and even course of debit or bank card transactions as a result of Interac was utilizing Rogers.

Kelly feels enterprise homeowners must be given a free month of Rogers service to make up for the losses that got here simply as firms had been making an attempt to get well from the COVID-19 pandemic.

Elektra Simms estimates her Morning Parade Espresso Bar in Toronto misplaced a couple of hundred {dollars} as a result of many purchasers went in quest of one other place to work from for the reason that cafe Wi-Fi was impacted.

With debit companies down too, Simms informed many regulars who could not pay they might cowl their buy subsequent time they visited.

Rogers CEO Tony Staffieri has apologized for the outage that lasted nearly all of Friday and stretched into the weekend for some. He promised clients can be credited for the downtime.